Initially, was not straight forward with liaising with the tradesman proved difficult, but once I got a proper contact it was smooth sailing. I must say during the appraisal of the job required and during the job itself was really good, they were able to work with and around my schedule also depending on my availability this was really helpful for me and kept me rest assured they put their customer at the heart of their trade, only thing is they can be pricey, but they are open to negotiation.